Smarter, More Secure Communication for Connecticut Municipalities
As constituents demand faster, more responsive local government, towns and cities across Connecticut are modernizing their communication systems with CCi Voice. Our advanced VoIP phone solutions deliver higher call quality, greater reliability, and a lower total cost of ownership than traditional telephone systems — all backed by local support you can trust.
With decades of experience serving Connecticut municipalities, schools, and libraries, CCi Voice provides purpose-built systems designed around your community’s unique needs, not cookie-cutter templates.
Built on the Strength of IP Genie — Now Part of CCi Voice
CCi Voice is proud to have acquired IP Genie, the award-winning VoIP provider trusted by hundreds of municipal organizations. Together, we continue to deliver the same robust, secure, and redundant communications infrastructure that never touches the public internet — enhanced by CCi’s 24/7 service, expanded capabilities, and commitment to local partnerships.
Our systems are built specifically for public-sector environments, offering secure and scalable communication tools that fit within your budget.
VoIP Solutions That Work for Every Municipality
CCi Voice delivers managed VoIP services that combine best-in-class hardware, private-network reliability, and flexible pricing models — all without requiring costly RFP processes. Whether you’re a small town office or a large city department, we’ll tailor a communication package that meets your operational and financial goals.
CCi Voice for Municipalities Includes:
- Cost Efficiency – Replace outdated phone systems with a secure hosted or premise-based VoIP solution over the private Connecticut Education Network (CEN). Minimal hardware investment, no exposure to the public internet.
- Mobility – Take your CCi Voice phone anywhere in the world. Plug into any internet connection and use your extension just as if you were in the office.
- Flexibility – Easily program phones and features remotely or from the user portal.
- Remote Access – Manage messages, call forwarding, and Do Not Disturb settings online or from a mobile device.
- Future-Proof Scalability – Add or remove users and locations without replacing your entire system.
CRCOG & CEN Partnership — No-Bid, No-RFP Solutions
Through the Capital Region Council of Governments (CRCOG) and the Connecticut Education Network (CEN), municipalities, schools, and libraries can implement CCi Voice’s secure VoIP system without issuing an RFP.
That means:
- Save Time and Resources – Skip the lengthy bid process.
- Get the Best Value – Take advantage of special CRCOG pricing and statewide contract terms.
- Stay Secure – All communications travel over the private CEN network — never the public internet.
As the state-approved, no-bid VoIP provider through CRCOG, CCi Voice simplifies procurement while strengthening communication across Connecticut communities.
